Shipping Policy
Nirmitee Handmade Crafts Store
Website: https://nirmiteehandmadecraftsstore.com
1. Order Processing
We aim to process and prepare customer orders carefully. Orders are generally processed within 2–5 business days after successful payment confirmation, excluding Sundays and public holidays. Handmade or made-to-order products may require additional preparation time, which will be communicated where applicable.
2. Shipping and Delivery Time
Delivery times depend on the customer’s location, courier availability, and other circumstances.
Estimated delivery time after dispatch:
– Within India: Approximately 3–10 business days.
– Remote locations: Delivery may take longer depending on courier service availability.
These are estimates and are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment. Any free-shipping offers will be subject to the conditions stated on our website.
4. Order Tracking
Where tracking is available, customers may receive a tracking number or link after their order has been dispatched.
5. Incorrect Address or Failed Delivery
Customers are responsible for providing a complete and accurate delivery address and contact number. Additional shipping charges may apply if an order must be resent because incorrect details were provided or delivery failed for reasons attributable to the customer, subject to applicable law.
6. Damaged or Missing Orders
If an order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photographs of the outer packaging and affected product so we can investigate.
Please retain the packaging until the issue has been reviewed.
7. Delays
Delivery may be delayed because of weather, courier disruptions, public holidays, or other circumstances outside our reasonable control. We will try to assist customers in tracking delayed shipments.
8. Contact Us
For shipping-related questions, please contact us through our website:
Last updated: 14 October 2026