Privacy Policy
Website: Nirmitee Handmade Crafts Store
Website URL: https://nirmiteehandmadecraftsstore.com
1. Introduction
Nirmitee Handmade Crafts Store respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, place an order, or contact us, and how that information may be used.
2. Information We Collect
Depending on how you use our website, we may collect the following information:
– Contact information: Name, email address, telephone number, and shipping or billing address.
– Order information: Products purchased, order details, payment status, and transaction references.
– Account information: Login and account details if you create an account on our website.
– Technical information: Information such as browser type, device details, IP address, and website usage data, where collected by our website or its services.
Please provide only accurate information necessary to complete your purchase or request.
3. How We Use Your Information
We may use your information to:
– Process and fulfil orders.
– Arrange shipping and delivery.
– Confirm payments and manage refunds.
– Respond to customer questions and support requests.
– Send order confirmations and important order updates.
– Maintain website security and prevent fraudulent transactions.
– Meet applicable legal, accounting, and regulatory obligations.
We will not use your information for unrelated purposes without an appropriate lawful basis.
4. Online Payments
Our website may use Razorpay or other payment service providers to process online payments.
Payment information is handled according to the applicable payment provider’s processes and privacy practices. We do not intend to collect or store your complete card details, UPI PIN, payment passwords, or OTPs on our own website.
Customers should review the relevant payment provider’s privacy policy for further information about payment processing.
5. Sharing of Information
We may share relevant information with trusted service providers when necessary to operate our store, including:
– Payment gateways for processing transactions.
– Courier and shipping companies for delivering orders.
– Website hosting, security, and technical service providers.
– Professional advisers or government authorities where disclosure is required by law.
We do not sell customers’ personal information to third parties.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support shopping cart functions, customer sessions, website security, and other website features.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for order processing, customer support, business operations, legal compliance, accounting, and dispute resolution, as applicable.
The retention period may vary depending on the type of information and our legal obligations.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information where appropriate. Some information may need to be retained to complete transactions or meet legal requirements.
To make a privacy-related request, please contact us through the contact details provided on our website.
10. Third-Party Websites
Our website may contain links to third-party services, including payment providers and delivery services. Their privacy practices are governed by their own policies, and we encourage you to review those policies.
11. Children’s Privacy
Our website is intended for customers making purchases for personal or household use. If personal information relating to a child is submitted, we will handle it in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be published on this page with an appropriate revision date.
13. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact us through our website:
Last updated: 14 October 2026